East Lothian Council

Contact us - benefits enquiry form

We want to make sure that we deal with your enquiry as quickly as possible, therefore it is important that you provide us with all the information we need to process your request.

If your enquiry relates to any of the following, please select the link below:

Change in Circumstances
Application for Discretionary Housing Payments
A claim form for Council Tax Reduction

How we use the information you provide

Contact Us

If you are unable to find the information you are looking for on our website, or unable to find an appropriate form to report your circumstances, you can contact our benefits team by completing this form.

Please note that fields marked * are required.

In order that we can deal with your enquiry quickly and fully, please provide as much information as you can. Failure to provide all of the information requested may result in a delay and we may need to contact you again for more information.

Benefit reference number (if known)

Council Tax account number (if known)

Daytime telephone number

Email address

NI number *

Title and full name *

Address and postcode *

Please confirm your home type *

Details of your enquiry *


Please read this declaration carefully before you agree and date it.

I understand the following:

If I give information that is incorrect or incomplete, you may take action against me.

You will use the information I have provided to process my claim for Housing Benefit or Council Tax Reduction, or both. You may check some of the information with other sources within the council, rent offices and other councils.

You may use any information I have provided in connection with this and any other claim for DWP benefits that I have made or may make. You may give some information to the other government organisations, within the terms for the the Data Protection Act.

I know I must let the council know about any changes in my circumstances, which might affect my claim.

Date *