East Lothian Council

Missing payment

If you have made a payment after the issue date of your council tax bill or reminder, that payment may not be included in the balance showing on your bill or notice.

If you wish to check that a payment has been received, you can register to view your council tax account online using the following link:

Register for self service and eBilling

Alternatively, you can contact our council tax team by completing the form below:

How we use the information you provide.

Council Tax account details

Please note that fields marked * are required.

In order that we can deal with your enquiry quickly and fully, please provide as much information as you can. Failure to provide all of the information requested may result in a delay and we may need to contact you again for more information.

Daytime telephone number *

Email address

Tell us how you would like to receive your bills (Email or Post) *
Email  Post  

Council Tax account number (9 digits)

Council Tax property number (6 digits)

Title and full name *

Address and postcode *

Missing payment details

Date payment was made *

How payment was made *

Where payment was made e.g. Post Office, Council local office *

Amount paid () *

Payment reference (if applicable)

Authorisation code (if applicable)

Any additional information you would like to provide

I declare that, to the best of my knowledge, the information given on this form is true and correct. I understand that it is an offence to knowingly make a false declaration. I understand that enquiries may be made to verify the information given and that this may include inspection of the property. If awarded a reduction, I undertake to inform the council tax team of any change in circumstances affecting the amount of council tax payable.